ta971's Privacy Policy

1. Introduction and Scope of Policy

ta971 is a safe and reliable online casino and betting platform. This privacy policy applies to all members who use ta971's website and related services. When you register on our platform, use any service, or simply browse, you agree to comply with the terms of this policy.

The purpose of this policy is to inform you with complete transparency about what types of information we collect, how we use that information, and what steps we take to protect your privacy. ta971 always respects your personal information and is committed to complying with applicable data protection laws in Bangladesh and international standards.

2. What Information We Collect

ta971 may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or contact us, the information you voluntarily provide:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account)

2.2 Automatically Collected Information

The following technical information may be collected automatically while you use our platform:

• IP address and device information
• Browser type and operating system
• Activity logs on the platform (login time, game history, transaction history)
• Browsing data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive limited information from trusted third-party verification service providers.

3. Purposes of Using Information

ta971 uses collected information only for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account.
• Identity and Age Verification: To confirm users are 21+ only and to comply with Anti-Money Laundering (AML) policy.
• Transaction Processing: To complete deposits, withdrawals, and related financial transactions.
• Customer Support: To provide quick and effective resolution of your requests, complaints, or issues.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To identify excessive betting patterns and intervene when necessary.
• Service Improvement: To analyze user experience and further improve service quality.
• Legal Obligations: To fulfill any applicable legal obligations.

4. Information Sharing and Disclosure

We may share information with third parties only in very limited circumstances and under strict confidentiality agreements. Details are outlined below:

4.1 Service Provider Partners

Technology partners engaged to operate our services — such as payment processing services, identity verification services, and IT infrastructure providers — have access only to the information necessary to provide those services. These partners are contractually bound to comply with ta971's privacy standards.

4.2 Legal Obligations

We may be legally required to provide necessary information in response to a valid court order, warrant, or legal process from a court or competent authority.

4.3 Fraud and Security Related

Information may be shared with relevant authorities for the purpose of preventing money laundering, fraud, or other unlawful activity.

4.4 Business Transfer

If ta971's business operations go through a merger or acquisition, user information may form part of that process. However, the protections of this privacy policy will continue to apply in such cases.

5. Data Security Measures

ta971 applies industry-standard technical and organizational security measures to protect your information. Our key security measures are:

• SSL Encryption: All data exchanged between your device and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorized staff can access user information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems remain active at all times.

6. Cookie Policy

The ta971 website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the site's basic functionality — maintaining login sessions and ensuring security.
• Performance Cookies: Used to analyze how different parts of the site are used and improve service quality.
• Functional Cookies: Used to remember your preferences and settings.

6.2 Cookie Control

You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some important features of the site to not work properly.

7. Data Retention Period

ta971 retains your personal information only for as long as it is necessary and permitted under applicable law. The following policy is followed:

• Information for active accounts is retained for the duration of account operation.
• Financial transaction records and identity verification information may be retained for the applicable legal period even after an account is closed.
• Once the retention period expires, information is securely deleted or anonymized.

8. International Data Transfers

ta971 is an international platform. In some cases, your information may be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the destination country or organization, and that the protection standards described in this policy are maintained.

9. Your Rights

As a ta971 user, you have the following rights:

9.1 Right of Access

You have the right to request information about what data we hold about you.

9.2 Right to Rectification

You have the right to request correction of any inaccuracies in your information.

9.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your information, though some information may need to be retained due to legal obligations.

9.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

9.5 Right to Data Portability

You have the right to request a copy of the information you have provided in a structured and readable format.

10. Privacy of Minors

ta971 is strictly for users aged 21+. We do not knowingly collect any personal information from minors. The age verification process is strictly followed at the time of account registration.

If we become aware that information from a minor has been collected unintentionally, we will immediately delete that information and close the associated account.

11. Policy Changes and Updates

ta971 reserves the right to change or update this privacy policy at any time. For significant changes, we will:

• Display a clear notice on the platform;
• Notify you at your registered email address;
• State the effective date of the new policy on this page.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

12. Contact and Complaint Resolution

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact our customer service team. Our specialist team is available seven days a week, twenty-four hours a day, in both Bengali and English.

• Live Chat: Use the platform's live chat for 24/7 instant support.
• Email: [email protected]

We will try to respond to your request as quickly as possible. For privacy-related complaints, we will investigate, take appropriate action, and inform you of the outcome.